Policy

Prices may be changed at any time without further notice. 

 

Return Policy:  Returns accepted within 14 days for store credit only.  Freight and delivery will not be refunded.  All SALE items are Final.

 

Custom Orders: All Custom/Special orders are non-refundable.  A 50% deposit is taken when order is placed.  Residual balance (including shipping) is charged to the credit card on file when shipped.  

 

Shipping Policy: Shipping on Special order items will be charged after the item is received at the receiver or the showroom floor.  The receiver inspects the item.  Once the item has passed quality control you are notified to schedule a delivery from delivery service.

 

Delivery Policy: We work with a local 3rd party white-glove furniture installation company.  Customer schedules and pays white-glove furniture installation company directly.

 

24 Hour Approval: Some items are available for 24-hour approval (excluding art and large pieces of furniture). With your credit card on file, we allow items to be taken for “a test drive”.  You can return the item within 24 hours without being charged.  After 24 hours we will charge the credit card on file.