Policy

Return Policy:  Returns accepted within 14 days for store credit only.  Freight and delivery not included on special orders.  All SALE items are Final.

 

Custom Orders: All Custom/Special orders are non-refundable.  A 50% deposit is taken on the initial order.  50% will be charged to your credit card on file at the time of release from the manufacturer.  Upon arrival shipping fee will be applied to the credit card on file (see shipping policy).

 

Shipping Policy: Shipping on Special order items will be charged after the item is received at the receiver or the showroom floor.  The receiver inspects the item.  Once the item has passed quality control you are notified to schedule a delivery from delivery service.

 

Delivery Policy: We work with a local 3rd party white-glove furniture installation company.  Customer schedules and pays white-glove furniture installation company directly.

 

24 Hour Approval: Most items are available for 24-hour approval.  With your credit card on file, we allow items to be taken for “a test drive”.  You can return the item within 24 hours without being charged.  After 24 hours we will charge the credit card on file.